Privacy Policy

Introduction

Elara Spatial, Inc. respects the privacy of our customers, users, and visitors. This Privacy Policy applies to our websites, mobile applications, products, and services, including consulting and support.

By accessing our services, you signify agreement with these terms and consent to the information collection practices described below.

Policy Updates

We reserve the right to modify this policy at any time. Changes will be indicated by an updated date at the top of this page. Continued use of our services after revisions constitutes acceptance of the modified policy.

Information We Collect

Information You Provide Directly

We may collect the following when you interact with our services:

• Registration details (name, phone number, address, company, and email)
• Financial information for transactions (processed through PCI-compliant third-party providers; we do not store card or bank numbers directly)
• Responses to inquiries and email correspondence
• Submitted imagery (personal information within images is subject to applicable licensing agreements)
• Location-based data from mobile devices, where permitted

Information Collected Automatically

When you use our services, we may also collect:

• URL and IP address data
• Device information and usage frequency
• Browser and operating system data
• Mobile device specifications (device ID, camera, storage, GPS, and sensor data)
• Metadata and cookie information
• Information from external sources and third parties

Cookies and Tracking

Our sites use cookies for personalization and analytics. Social media plugins may transmit your IP address and profile information to social networks, even if you are not logged in to those services.

How We Use Your Information

We use the information we collect to:

• Process applications and registrations
• Respond to inquiries and support requests
• Improve and develop our services
• Send general communications and updates
• Send marketing emails (you may unsubscribe at any time)
• Conduct analytics and deliver tailored advertising through third-party services
• Perform aggregated, anonymized analysis

Sharing Your Information

Elara Spatial will not share, rent, sell, or otherwise disclose any information we collect about you, except when we have your permission or in the following circumstances:

• With service vendors performing operational functions on our behalf
• With third-party analytics providers
• In connection with corporate transactions such as mergers, acquisitions, or reorganizations
• With government entities when required by law

California Residents

We do not currently honor Do Not Track signals. California residents with an established business relationship may request that we not disclose personal information to third parties for direct marketing purposes.

Security

We implement encryption technology and take commercially reasonable steps to protect your data. However, no data transmission over the Internet or encryption method can be guaranteed to be 100% secure.

Data Retention

We periodically remove personal information unless we are legally required to retain it.

Children

Our services are not intended for users under the age of 13. If we learn that we have collected personal information from a user younger than 13, we will endeavor to delete that information promptly.

Your Rights

You may request correction of your personal information at any time. You can opt out of marketing communications by contacting us at privacy@elaraspatial.ai or by using the unsubscribe link in any marketing email.

Third-Party Sites

This policy does not cover external websites or applications. We encourage you to review the privacy policies of any third-party services you access through our platform.

Governing Law

Elara Spatial operates under U.S. law. By using our services, you consent to the transfer of your data to U.S. servers.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Elara Spatial, Inc.
privacy@elaraspatial.ai